Job Summary:
As a 3S Collection Staff at Toyota Iligan City, you will be responsible for managing the collection of customer payments, ensuring accuracy and timeliness. Your role involves interacting with customers to facilitate smooth payment processes, maintaining accurate records, and contributing to the overall financial operations of the dealership.
Key Responsibilities:
- Collect customer payments for vehicle purchases, service bills, and other transactions.
- Provide excellent customer service during the payment collection process.
- Verify the accuracy of invoices and payment details before processing transactions.
- Address any discrepancies and ensure alignment with customer agreements.
- Interact with customers professionally and courteously.
- Address customer inquiries related to payments, invoices, and account details.
- Maintain accurate and up-to-date records of all payment transactions.
- Enter payment details into the dealership’s accounting system.
- Handle cash transactions securely, following established cash-handling procedures.
- Ensure the safe and accurate counting of received.
- Collaborate with the sales and service teams to address customer queries and resolve payment-related issues.
- Provide necessary documentation for customer transactions.
- Assist in the preparation of financial reports related to payment collections.
- Provide input to financial team members for reconciliations and financial analysis.
- Ensure compliance with internal policies and procedures related to payment collection.
- Stay informed about relevant laws and regulations governing financial transactions.
Note: This is a general job description. Specific responsibilities and qualifications may vary depending on the specific role and level within Toyota Iligan City.