TCO is the 13th dealership of Toyota Motor Philippines Corporation dealer network and the second one to open in Mindanao. It is the exclusive franchise dealer for Toyota vehicles, parts, and service in the Northern Mindanao area. TCO was inaugurated on July 4, 1997. As an entity so young in the industry, TCO envisioned the countless possibilities to advance the organization. The dreams were big and the first step was clear. It was to work hand in hand bearing corporate values in mind – excellence, Teamwork, Respect, Team member welfare, Service, and Toyota Way.
Showroom
Our new car showroom is lavished with a double-height display area with the main frontage in full-height glazing, providing high visibility of the latest 13 new passenger cars and commercial vehicles.
Sales Reception
Customers are gladly welcomed in our Sales Reception that caters all your automotive needs from new car inquiry to After Sales Services. Our friendly Reception Personnel is always available for answering inquiries, directing queries to correct personnel/departments.
PARTS COUNTER
The Parts Department utilizes an electronic parts catalog (EPC) and TMP Dealer Integrated Management System (TDIMS). Thus, customers are assured of the accurate parts and accessories needed for vehicle repair and accessorizing and the immediate availability of genuine quality parts at the lowest price. The Parts Department also accommodates installation of other accessories, including tint, alarms, bullbars, mug wheels, and others.
Customer Welfare Desk
Toyota’s Oath of Customer Satisfaction promises to treat all customers with respect; to honor all commitments made; to provide each customer with the Toyota quality experience; to see to it that their experience exceeds their expectations; to keep in mind and in heart Toyota’s corporate philosophy of number one customer satisfaction: We will do the extra mile to earn the customers smile.
Service Reception
Our Service Reception staff warmly welcomes you the moment you step in the service area. Our friendly Reception Personnel is professionally trained to cater to all customers and assist your needs.
Service Advisor Counters
These are specially designed for the service advisors and the customers to convene privately. Live planters are placed for a calming effect. With a WIFI and cable tv to entertain customers while they queue for their turn.
View-Deck Customer Lounge
Cozy lounges are provided for customers at the Reception Area, the Showroom, the express maintenance, and the Viewing Deck. Customers have a choice of watching cable TV or vehicle demo tapes while waiting. The Viewing Deck lounge offers an overview of the Service Workshop to allow customers to monitor the progress of their vehicle repair. There’s also kids stop playland for the kid’s enjoyment.
Masjid
We have high respect for our dear Muslim brothers and sisters. That’s why we build Masjid, a place for them to worship and pray because prayer is the second most important pillar of Islam and the masjid is where it is performed. In fact, the word masjid is derived from the word for prostrate: Sajada. The masjid symbolizes Islamic monotheism and the unity of the Muslim ummah.
St. Martin de Porres Chapel
The dealer adheres to the spirituality of team members and customers wherein a chapel for Christians and a masjid for our dear Muslim brethren have been provided.
Kiddie Corner
Kids can play at their heart’s content at our kiddie corner. It has a wide array of kiddie toys that are suitable for all ages. So, while waiting for your vehicle at our service bay, your kids too will surely be entertained with the exciting toys that await them here at our kiddie area!
Massage Spa
Pamper yourself and indulge in a relaxing massage with our professional therapists and feel reborn. Our spa offers a variety of both relaxing and energizing body care programs that will invigorate your senses and heal your soul. Tension will be eased away during a full body relaxing massage followed by a facial bringing radiance and glow to the skin. The lasting effect leaves you feeling stress-free and relaxed for weeks to come.
Customer Cafe
Craving for food? Our Cafeteria offers a wide array of freshly cooked meals, ideal for all-day dining with family & friends.
Canteen
The most visited spot of team members during off hours is the spacious and well-designed canteen with a modern aesthetic touch. The interior is tastefully designed to provide the much-needed relief and soothing environment.
Lecture Hall
Patterned after Harvard University’s classroom architecture, this lecture hall is spacious and systematically designed to ensure conducive learning for team members. It is equipped with specialized training aids such as LCDs & sound system. This theatre-style lecture hall provides an outstanding venue for presentations and lectures.
Fitness Zone
We care for the health and well-being of our Team Members. Our Fitness Zone offers top of the line exercise machines; weights & other equipment to get their body working and their heart pumping. All-access free!
Library
Our Team Members enjoy free access to our Library where they can browse books and other sources of information that satiate our thirst for knowledge.
Team Member Lounge
We always look into the welfare of our Team Member thus, our TM Lounge was designed for cozy relaxation. Glass walled panel was installed for access to natural lights that are generally more welcoming and soothing on the eyes for a more relaxing ambiance.
Express Maintenance Bay
We adhere to the belief that fast service does not compromise the quality. Our highly trained technicians make sure to get you in and out and back on your way within 1 hour.
Workshop
Toyota Cagayan de Oro City’s workshop boosts with an area that can accommodate 77 service bays which includes 5 support bays for New Car Release on Pre-delivery Inspection.
